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Posted by on in Sales - Related


Went to visit my old client and friend Chris Stasi

of Stasi salons....and WOW!


So why WOW...?


Here is a short list....

    1. High passion for great customer experience.

    2. Appointment confirmed by txt and phone.

    3. Huge attention to detail.

    4. Explanation of services and products.

    5. Loyalty card given.

    6. Clean, stylish and well presented premises.

    7. New services being added.

    8. Happy and friendly staff.

    9. Sold me products.

    10. Booked me in for my next appointment.

    11. I left happy and feeling great!

    12. Most importantly - Had a GREAT hair cut...


How often do your customers/clients leave your business feeling being really taken care of and appreciated?


Great sales is great service...


If you want to know how you could improve your customer service and increase sales please contact me and we can have a chat... 

020 8123 6617


Thanks Chris, see you in five weeks...

If you want to try Stasi Salons...details below.


Stasi Salons -

75-77 Junction Road, Archway,

London N19 5QU

Tel. 020 7272 6493 to book your appointment



Hits: 1390

Posted by on in Leadership


What you do... is not your business...!


Bold statement,

but think about it...any one can do what you do, if fact lots of businesses out there do, until you know why you do what you do, your just like the rest. True differentiation comes when you identify "WHY" you do what you do...


Only then can your business truly be different!


I know how confusing this sounds,

so if you want to know more take a look at the video below...


This 20min talk buy Simon Sinek will certainly explain more....


If you would like to have a chat about your business purpose and how identifying it will help you and your business to excel, just call me to arrange a meeting.  


Call me now on 020 8123 6617 I look forward to hearing from you...



Hits: 1474

Posted by on in Inspiration


This 17min  talk by Alain de Botton is a great take on success, what it is, how we relate to failure and most importantly a possible road map to fulfilment, you may want to watch it a couple of times, its that interesting...please pass it on if you like...



**If you have any talks that inspire you please pass them onto me and I can share them...



Hits: 1428

Posted by on in Inspiration


Last night's Results Business CLUB subject was negotiating...

How good are you at making deals come together, or dealing with breakdown in negotiations?

Here are some of the points we covered at last night's Business CLUB;


     *Random things will happen?

     *Follow your inner truth, acts of faith.

     *Who is listening, or not listening?

     *Look in unexpected places, innovate, it's not easy.

     *Fall off the cliff, take risks,

     *Don't rely on technology...easily done these days!

     *Chances of Failure are Hi – who are you going to be?

     *Take responsibility the world is changing.

     *Have a vision to draw on and to pull you forward.

Please take 20mins and watch this really inspiring talk

by Carne Ross of Independent Diplomat.



The next session of

Results Business CLUB - 27th September - 7pm to 9.30pm

at the Cheshunt Marriot Hotel


Next sessions subjects;

     Dreams - Goals - Adventures - The Bigger Picture


Call 020 8123 6617 or email for more info or go to the

Results Business CLUB page!


Tagged in: Negotiating
Hits: 1429

Posted by on in Marketing



THE THANK YOU Economy...

If you are in business today you need to have an Internet or Social Media strategy, its not a silver bullet and it will not save your company, but it will support and aid all your activity.


Gary Vey-Ner-Chuck - tells all, well its a point of view?

See what you think?



If you like what Gary is saying please feel free to get in touch...there is more to this than meets the eye!

Hits: 1485